Guides

Rekey & Smart Lock Guides

The questions we get asked on every job, answered properly. Written for San Diego homes, rentals and condos.

Same-day appointments most days

Rekeying

Smart locks

Buying guides

Moving and new homes

Landlords and rentals

Troubleshooting

Troubleshooting

Which Key Do You Have? Identify KW1, SC1 and SmartKey in 60 Seconds

Tell a Kwikset KW1 key from a Schlage SC1 by the bow and the keyway, spot a SmartKey slot, and learn which brands share a key so keyed alike works.

Troubleshooting

Kwikset Halo Offline or Not Connecting: A Fix-It Checklist

Kwikset Halo offline, keypad dark or fingerprint failing? Ten-minute fixes for batteries, 2.4 GHz Wi-Fi, re-pairing and SmartKey, then when to call.

Troubleshooting

How to Rekey a Kwikset SmartKey Lock (and When It Fails)

Rekey a Kwikset SmartKey in a minute with a working key and the learn tool. Exact steps, the mistakes that jam it, and what to do when you have no key.

Troubleshooting

Schlage Encode Not Connecting? Fix Wi-Fi, App and Keypad Problems

Schlage Encode offline, blinking red or not locking? A ten-minute checklist: 2.4 GHz Wi-Fi, batteries, reset and re-add, bolt binding, and when to call.

Troubleshooting

Smart Lock Battery Died and You're Locked Out? Do This

Locked out by a dead smart lock battery? How to get in now with the key, a 9-volt or USB power, what to do once inside, and how to stop it happening again.

Troubleshooting

Why Your Smart Lock Unlocks by Itself (and How to Stop It)

A smart lock that unlocks by itself is usually auto-unlock, a shared user, a voice routine or a bolt bouncing back. Read the log, find it, stop it.

Troubleshooting

Yale Assure Lock 2 Won't Lock or Calibrate: What to Check

Yale Assure Lock 2 failing calibration or not locking fully? Ten-minute checks for the bolt, strike, thumbturn, module and batteries, then when to call.

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